As the social media revolution gathers pace, how are you keeping track of the upheavals in communication?
What steps are you taking to ensure that your marketing department is moving with the times, and not relying on the same old techniques to generate new leads and connect with potential customers?
Many people now talk of the fragmented marketplace - the long tail. But in many ways the opposite is true. As a new generation of networked and net-savvy consumers arrive in the marketplace, it is tempting for companies to worry that it is nigh on impossible to reach mass audiences in the same way as before.
While that may be true to an extent, reaching your audience is simply a matter of understanding them - their reading habits, the nature of their media consumption. Did you know TV viewing figures are dropping drastically? The same is true of newspaper readership. Advertising revenue is moving online because that is where the consumers are - particularly those in the 18-34 age bracket.
These are uncertain times. We are at a generational intersection - every day the young shape the future of business and media a little bit more; and every day the preceding generation cede a little bit more territory.
But this isn’t the end of the world as we know it. For companies everywhere, it’s simply a matter of adjusting, and approaching this brave new world with an open mind.
Books like The New Influencers will help. As will Robert Scoble’s Naked Conversations.
I know I can sound a little evangelical at times, but big things are happening right now. Are you in the loop?