Google moving into CRM?
I was just trawling through some of my feeds (I use Google Reader to keep track of the dozens of interesting sites that make up the bulk of my online reading) and found an interesting piece about whether Google might be planning to buy Salesforce - the popular CRM software company.
We use Salesforce here at Eye for Image, and the point the author makes about Salesforce not having a complete email solution is valid. Imagine the time you could save if it had a fully integrated email client?!
Google helps me streamline my IT to the extent that, outside of work, I’m hardly using any paid-for software these days. I use GMail for email, Picasa for picture storage, and I’m now even beginning to use GoogleDocs instead of Word - and all in one browser!
The thought of transferring the usability and simplicity of these applications to my work IT environment is certainly an enticing one!

